PARADIGM TRAVEL AGENCY

 

Privacy Policy

Effective January 01, 2026

Paradigm Travel Agency (“Paradigm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit paradigmtravelagency.com, contact us, request travel planning services, or book or travel through us.

We do not sell client or traveler information for money, and we do not provide it to third parties for their own direct marketing. We disclose information only as described below, including when necessary to research, arrange, manage, and support the travel services you request.

 

1. Information We Collect

The information we collect depends on how you interact with us and the services you request. It may include:

  • Contact and identity information, such as your name, mailing address, email address, telephone number, and preferred method of communication.
  • Traveler and reservation information, such as date of birth, passport details, citizenship or residency information, Known Traveler Number, loyalty-program numbers, room and seating preferences, emergency contacts, and the names and details of others traveling with you.
  • Trip preferences and sensitive information you choose to provide when it is relevant to your travel, such as dietary requirements, accessibility needs, health-related accommodations, or religious or other preferences.
  • Payment and transaction information, such as billing details, deposits, purchases, refunds, and booking history. Payment card information may be collected or processed through secure third-party payment or travel-booking systems; we do not intentionally store full payment-card details on our website.
  • Communications and consultation information, including inquiries, forms, emails, messages, meeting notes, feedback, and records of your planning preferences.
  • Website and device information, such as IP address, browser and device type, pages viewed, referring pages, approximate location derived from an IP address, and interactions with our website, emails, or advertising.
  • Information from other sources, including referrals, travel companions, suppliers, service providers, and publicly available sources. If you provide information about another traveler, you are responsible for ensuring you have permission to do so.

2. How We Use Information

We may use personal information to:

  • respond to inquiries, conduct consultations, and understand your travel goals;
  • research, design, quote, reserve, purchase, and manage travel arrangements;
  • communicate about proposals, bookings, payments, schedule changes, disruptions, and other trip-related matters;
  • provide traveler support before, during, and after travel;
  • process payments, maintain business and accounting records, and prevent fraud;
  • send marketing communications when permitted by law and honor your opt-out choices;
  • operate, secure, analyze, and improve our website, services, and client experience; and
  • comply with legal obligations, supplier requirements, and valid governmental or regulatory requests, and protect our rights, clients, business, and others.

3. When We Disclose Information

We may disclose personal information only as reasonably necessary for the purposes described in this Policy, including to:

  • Travel suppliers and service providers, such as airlines, hotels, cruise lines, tour operators, destination-management companies, transfer providers, guides, insurers, and other vendors needed to quote or deliver your trip.
  • Business service providers that support our operations, such as client-management, itinerary, booking, payment, email, scheduling, website-hosting, analytics, security, document-storage, and professional-services providers.
  • Our affiliated or independent travel advisors, host agency, consortia, or industry partners when they are involved in servicing your inquiry or reservation.
  • Government authorities, law enforcement, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.
  • A successor or prospective successor in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business, subject to appropriate confidentiality protections.

We may also disclose information to other parties at your direction or with your consent.

Travel suppliers and other third parties may act as independent businesses and apply their own privacy policies. We encourage you to review those policies. International travel may require information to be transferred to and processed in countries whose privacy laws differ from those in your home jurisdiction.

4. No Sale of Client or Traveler Information

We do not sell client or traveler information for monetary consideration. We also do not disclose client or traveler information to third parties for their own direct marketing.

Our website may use analytics, social-media, or advertising technologies. Depending on the law where you live, certain cookie-based disclosures may be treated as a “sale,” “sharing,” or use for targeted advertising even when no money changes hands. You may manage non-essential cookies through our cookie-consent tool and submit applicable opt-out requests at https://paradigmtravelagency.com/opt-out-preferences/.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand site usage, prevent spam and fraud, and measure or improve marketing. You can manage available choices through the consent tool displayed on our website or through your browser settings. Blocking some cookies may affect website functionality.

6. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of marketing, we may still send service-related communications about an inquiry, reservation, payment, or trip.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to service travel, maintain business and transaction records, comply with legal, accounting, tax, insurance, and supplier requirements, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and the reason it was collected. We may retain limited information needed to document an opt-out or other privacy request.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please do not send passport images, payment-card details, or other highly sensitive information through ordinary email unless we specifically instruct you to use an approved secure method.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to personal information we hold about you, obtain a portable copy, correct inaccurate information, request deletion, or opt out of certain targeted advertising, sales, sharing, or profiling. You may also have the right to appeal a decision concerning a privacy request and to exercise your rights without unlawful discrimination.

To make a request, use our contact form at https://paradigmtravelagency.com/contactus/ or our opt-out page at https://paradigmtravelagency.com/opt-out-preferences/. Please describe your request and provide enough information for us to verify your identity. We may request additional information and may deny or limit a request where permitted by law, including when information must be retained to complete a transaction, comply with law, protect security, or establish or defend legal claims.

10. Children’s Privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website. When an adult arranges family travel, we may collect a child traveler’s information from the parent, guardian, or authorized trip organizer as necessary to provide the requested travel services.

11. Third-Party Links and Embedded Content

Our website may link to or display content from third-party websites or services. Those third parties may collect information under their own privacy policies. We are not responsible for their privacy or security practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top indicates when it was last revised. Material changes will be posted on this page and, when required, communicated by other appropriate means.

13. Contact Us

Questions or privacy requests may be submitted through our website contact form or mailed to:

Paradigm Travel Agency
752 N Main Street, 2033
Mansfield, TX 76063
United States
https://paradigmtravelagency.com